We want you to be completely satisfied with your purchase from Play Mountain Forge. If you are not satisfied, our return policy outlines the conditions under which returns are accepted.
To be eligible for a return, your item must:
Our policy lasts 30 days from the date of purchase. If 30 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.
The following items cannot be returned:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
We only replace items if they are defective or damaged. If you need an exchange, please contact us at [email protected].
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions about our Return Policy, please contact us:
Email: [email protected]
Phone: +34 628 279 421
Address: Real, 145, 45880 Corral de Almaguer, Toledo, Spain